Hyatt Regency Mexico City – A Favorite for Families in Mexico City
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Key details
About the Hotel
Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, 11560,
-
Steps from Chapultepec Park
Perfect
9.0
9.4
/10
4.5
4.5
/5
Loved by Hyatt Regency Mexico City guests
Fantastic views
Comfortable rooms
Excellent location
Attentive staff
Delicious breakfast
"The pool offers a comfortable place to take a dip, while the hotel also uniquely offers a rooftop tennis court, sauna and steam room, and gym."
Aram K from United States
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"The hotel is perfectly situated, close to the main attractions in the city and walking distance from excellent dinning and shopping experiences."
Marina A from United States
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"Extremely clean and new feeling hotel."
John from United States
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4-star business hotel in Mexico City's Polanco district
Accommodations
The hotel provides 847 air-conditioned rooms with smart contemporary décor and views of the city or Chapultepec Park. Each room includes a private bathroom with a rainfall shower that delivers strong water pressure and bathrobes. Guests on the 40th floor Regency Club receive access to a lounge serving breakfast, afternoon snacks, and an evening appetizer buffet with drinks.
Dining
Rulfo Paraje Latino serves Latin-American cuisine, while Teppan Grill offers Teppanyaki-style grilled meat and seafood. Yoshimi, a Japanese restaurant, includes a Zen garden. Amado traditional Bakery and Mexican sweet shop provides coffee and pastries in the lobby.
Wellness & Recreation
The spa offers massage treatments, a massage chair, sauna, steam room, and solarium. An indoor heated pool with an outdoor sundeck overlooks Chapultepec Park. The fitness center includes tennis courts, a personal trainer, and locker rooms with showers.
Meetings & Business
28,350 square feet of flexible event space accommodates over 900 guests. The business center provides fax/photocopying and meeting/banquet facilities. Express check-in/check-out and a concierge service are available to business travelers.
Location & Services
The hotel sits next to the National Auditorium, Auditorio Metro Station, and Chapultepec Park. National Anthropology Museum, Chapultepec Lake, and Presidente Masaryk Avenue are within a 10-minute walk. Valet parking, airport shuttle, and car hire services are offered on-site.
Highlights
Location: Next to Chapultepec Park and Metro station
Rooms: 847 rooms with city or park views
Dining: 4 on-site restaurants and 2 bars
Wellness: Indoor heated pool, sauna, tennis courts
Business: 28,350 sq ft event space for 900+ guests
Services: Regency Club lounge with meals and drinks
“Hyatt Regency Mexico City impresses as a Polanco mainstay, balancing calm with big-hotel amenities; I appreciate its Japanese-influenced serenity and prime location near dining and museums. Rooms on higher floors offer club access, while the gym, tennis courts, and sauna add to the appeal; in my view, it's a solid choice for those seeking comfort and convenience.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Regency Club King Room High Floor
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
King Room View
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
King Room
2 persons
28 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Sports trainer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Plunge pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Solarium
Sauna
Steam room
Massage
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Dining Onsite
Hyatt Regency Mexico City presents a delightful array of culinary experiences, boasting three distinct dining venues that celebrate local and international flavors. From the vibrant Latin American dishes at Rulfo Paraje Latino to the serene ambiance of Yoshimi's Japanese cuisine, each restaurant offers a unique atmosphere and thoughtfully crafted menus.
Rulfo Paraje Latino
Latin American
Ambiance
Family friendly, Modern
Key Offerings
Experience vibrant Latin American dishes in a lively lobby setting. A perfect spot for breakfast, lunch, or a casual dinner with friends or family.
Reservation
No
Open daily from 06:30 AM to 00:00 AM
Amado Pasteleria Artesanal y Dulceria
Local, International, Latin American
Ambiance
Modern
Key Offerings
Indulge in handmade pastries and artisanal sweets, perfect for a morning treat or an afternoon coffee break.
Reservation
No
Monday to Saturday: 06:00 AM - 10:00 PM, Sunday: 07:00 AM - 10:00 PM
Teppan Grill
Japanese
Ambiance
Family friendly, Modern, Romantic
Key Offerings
Savor Teppanyaki-style dining in a warm setting, ideal for leisurely lunches or romantic dinners under rustic decor.
Reservation
Yes
Monday, Wednesday, and Sunday: 01:30 PM - 11:00 PM
Yoshimi
Japanese
Ambiance
Key Offerings
Enjoy a peaceful meal in a tranquil environment featuring a Zen garden, complemented by an exquisite selection of Japanese dishes.
Reservation
Yes
Tuesday to Sunday: 01:00 PM - 11:00 PM
Hyatt Regency Mexico City Location
Campos Eliseos, Numero 204 Colonia Polanco, Mexico City, 11560,
Explore Mexico City
Explore Polanco
Top Attractions
Activities
Dining
Entertainment
Museo Nacional de Antropologia
15 minutes' walk
Highlights Mexico's cultural heritage, showcasing ancient artifacts and history. Free admission on Sundays.
Auditorio Nacional
5 minutes' walk
A major cultural venue hosting concerts and events. Features stunning architecture and a vibrant atmosphere.
Bosque de Chapultepec
20 minutes' walk
One of the largest city parks in the world, perfect for strolls, picnics, and cultural activities.
Parque Lincoln
10 minutes' walk
A charming park with beautiful gardens, a lake, and playgrounds, ideal for families and relaxation.
Outdoor yoga at Parque Lincoln
10 minutes' walk
Enjoy yoga classes available in the park, suitable for all levels. Classes typically require advance booking.
Zoologico de Chapultepec
12 minutes' walk
A family-friendly zoo with diverse animal species and educational programs. Admission is free.
Bike rentals at Bosque de Chapultepec
20 minutes' walk
Bike rentals available for exploring the vast park trails. Ideal for thrill-seekers and families.
Au Pied de Cochon
2 minutes' walk
French brasserie ambiance serving classic dishes like coq au vin. Reservations recommended for dinner.
Teppan Grill
6 minutes' walk
Japanese steakhouse with sushi and teppanyaki. Engaging chefs and fresh ingredients create a lively dining experience.
Alfredo di Roma
5 minutes' walk
Italian restaurant known for its pasta and fine wines. Intimate atmosphere making it great for couples.
Campo Marte
10 minutes' walk
Open-air venue hosting concerts and community events, with a vibrant atmosphere throughout the year.
La Santa Masaryk
10 minutes' walk
Trendy nightclub featuring live DJs and themed nights. Popular among locals and tourists for nightlife.
Tips on navigating the city
City Centre
Mexico City 10 min · 2700 ft
Airports
Benito Juarez International (MEX) 28 min · 11.4 mi
Lic. Adolfo Lopez Mateos International (TLC) 87 min · 35.8 mi
Underground
Auditorio 4 min · 1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$29 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Russian
Year renovated:
2012
Number of floors:
38
Number of rooms:
847
Former name
Hotel Nikko Mexico
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1034 verified reviews
8.9 /10
Great
88 %
Recommend
Breakfast
8.8/10
Cleanliness
9.3/10
Comfort
9.3/10
Facilities
9.2/10
Free WiFi
8.8/10
Location
9.6/10
Paid Wi-Fi
7.9/10
Staff
9.0/10
Value for money
8.3/10
Pros
Efficient staff
Comfortable room
Excellent location
Delicious breakfast
Cons
Slow service
Missing vegan options
Guest reviews
based on 2455 reviews
4.5/5
based on 988 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hyatt Regency Mexico City
What is the check-in and check-out policy at Hyatt Regency Mexico City?
Check-in is at 15:00 and check-out is by 12:00.
How close is Hyatt Regency Mexico City to Ciudad de México Benito Juárez International Airport?
The hotel is located 16 km from the airport, approximately a 25-minute drive.
What are some nearby attractions to Hyatt Regency Mexico City?
Nearby attractions include Chapultepec Park (0.5 km), the National Anthropology Museum (1 km), and Presidente Masaryk Avenue (0.5 km).
What dining options are available at Hyatt Regency Mexico City?
The hotel features four on-site restaurants, including Rulfo Paraje Latino for Latin American cuisine, Teppan Grill for Teppanyaki, and Yoshimi for Japanese dishes.
Is there parking available at Hyatt Regency Mexico City?
Yes, private parking is available on-site.
What are the wellness facilities offered at Hyatt Regency Mexico City?
The hotel boasts a spa, an indoor swimming pool, a sauna, steam room, and a fitness center with tennis courts.
Do rooms at Hyatt Regency Mexico City feature Wi-Fi?
Wi-Fi is available free of charge in guest rooms and public areas.
Which languages are spoken by the staff at Hyatt Regency Mexico City?
The staff speaks both English and Spanish.
Can you provide information about the room amenities at Hyatt Regency Mexico City?
Rooms include air conditioning, a flat-screen TV, coffee maker, and toiletries.
What is the distance from Hyatt Regency Mexico City to Chapultepec Castle?
Chapultepec Castle is approximately 2 km from the hotel.
What facilities does the business center at Hyatt Regency Mexico City include?
The business center offers professional services, meeting rooms, and office equipment.
Are there leisure activities available directly at Hyatt Regency Mexico City?
Guests can enjoy tennis courts and a golf practice area on-site.
Is breakfast available at Hyatt Regency Mexico City?
Breakfast is available for an additional charge of 38 USD.